FAQ's
Find answers to common questions about our metals trading services and processes.
Common Questions Answered
Everything you need to know about our metals trading, sourcing, compliance, and logistics services.
What services does Metalix Global provide?
Metalix Global specializes in global metals trading and recycling. We source high-quality ferrous and non-ferrous scrap materials and connect suppliers with established markets in Dubai and Pakistan. Our services include material sourcing, trading, compliance management, and logistics coordination.
What types of materials do you trade?
We trade in a variety of scrap materials including:
- Ferrous scrap (iron and steel)
- Non-ferrous metals (copper, aluminum, lead)
- Scrap batteries (acid-based, gel-based, dry cells)
- AC and refrigerator compressors
- Mixed materials and specialized scrap
How do I request a quote?
You can request a quote by filling out our Get Quote form. Simply provide your details, material type, location, and volume. Our team will review your request and contact you within 24-48 hours with pricing and next steps.
What are the minimum volume requirements?
Minimum volume requirements vary depending on material type and destination. Generally, we accept shipments starting from 5 metric tons. For specific materials and bulk orders, we can accommodate larger volumes. Contact us for customized solutions.
Do you handle export documentation?
Yes, we handle all export documentation and compliance requirements. Our team ensures that all materials meet international standards and regulatory requirements. We work with you to obtain necessary permits and certifications.
What payment terms do you offer?
We offer flexible payment terms including CNF (Cost & Freight) and CIF (Cost, Insurance & Freight) arrangements. Terms are negotiable based on order size, supplier history, and business relationship. Contact our team to discuss custom arrangements.
How long does the shipping process take?
Transit times depend on the origin, destination, and shipping method. Generally, shipments to Dubai take 10-14 days, while Pakistan shipments take 15-21 days. We provide estimated timelines once order details are finalized.
Can you provide samples before bulk orders?
Yes, we understand the importance of quality verification. We can arrange sample shipments or inspections for qualified suppliers. This helps ensure material quality and specifications meet our standards before proceeding with larger orders.
How do you ensure quality control?
Quality control is paramount to our business. We conduct thorough material inspections, verify specifications, and maintain excellent standards throughout the supply chain. Our team is experienced in identifying and grading various scrap materials.
What if I need ongoing supply?
We specialize in both spot deals and long-term supply contracts. If you have regular material availability, we can establish a continuous supply relationship with consistent pricing and dedicated support from our team.
Still Have Questions?
Our team is ready to help with any sourcing inquiry, compliance question, or logistics detail. Reach out and we'll respond within 24 hours.
Can't find your answer here?
Send us a direct message — our sourcing experts are ready to assist you.